Shipping

All Zoom Bag Grow Kits are made in batches. Depending on when you order, there could be a 1-2 week wait time before your Zoom Bag Grow Kit is shipped. 

 

We ship by Canada Post Express Post (1-3 business days) to get your kit to you as soon as possible.

 

If you have any questions about this information please do not hesitate to reach out to hello@zoombag.ca !

 

If your order is placed near the end of the shipping dates time frame, there is a chance your order will be in the next batch, which is usaully ready for shipping about 1 week after the last day in the current shipping dates shown.

Returns

Human error happens... if your kit perishes due to negligence, lack of sterile technique, or not following the instructions properly unfortunately we cant offer you a replacement kit or refund.

 

If you think there is another issue with your kit, that is not your fault, such as a contamination upon delivery, damaged kit, missing items, etc. please present your case to us with a picture in timely manner, and we will do our best to fix the issue and/or send you replacement items. Unfortunately we do not offer refunds.  


We mention the average yield our kits produce, but do NOT guarantee any specific yield. There are many variables that could decrease or increase your yield, which we have no control over, therefore we cannot guarantee any specific yield. Follow instructions carefully and you will have a successful harvest.